Sending "On My Way" or "Running Late" notifications

Service Providers can send notifications to both the client and the company directly from the portal.
Written by Gianfranco
Updated 3 weeks ago

They can choose from two notification options:

On My Way – to let the client and company know they are en route to the job.

Running Late – to inform them if there will be a delay in arrival.

How to send a notification:

  • Open the app and go to the Jobs tab.

  • Select the relevant booking.

  • Tap the envelope icon in the upper right corner.

  • Click “On my way” or “Running late”.

This action automatically sends both email and SMS notifications to the client and the company.

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