Booking Form Availability

Booking Form Availability determines how available time slots are displayed to customers on your booking form.
Updated 1 day ago

Set up how available time slots are displayed on your booking form, based on your Business Hours or your Service Providers’ availability.

Table of Contents

How to Edit Booking Form Availability

  1. Go to Settings.
  2. Select the Time & Scheduling tab.
  3. In the Booking Form section, locate Booking Form Availability.
  4. Click the dropdown menu and select your preferred option.

Business Hours

If you select Business Hours, the booking form will display availability based on the business hours configured in ConvertLabs.

You can update your business hours directly from the same Time & Scheduling tab. For step-by-step instructions, refer to the article on editing business hours.

Use this option if:

You want customers to book strictly within your general operating hours.

You do not require availability to reflect individual provider schedules.


Providers’ Availability (Recommended)

If you select this option, the booking form will display availability based on each provider’s:

  • Work schedule
  • Set availability
  • Existing bookings

The system automatically blocks dates and time slots when providers are unavailable or already assigned to appointments. This prevents double bookings and keeps availability synchronized in real time.

If you enable this option, ensure that providers keep their work schedules and availability updated. Administrators can also edit provider schedules when necessary.

Final Step: Verify Your Booking Form

After updating this setting, review your booking form to confirm that availability is displayed as expected. This ensures customers see accurate and bookable time slots.

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