How to Set Up the Contact Form

This process requires a connected domain and a company email address associated with that domain. Once these prerequisites are in place, you can complete the configuration from the dashboard.

Prerequisites

Before configuring the contact form, ensure that:

• A custom domain is connected to your website.
• You have a company email address that matches the connected domain (for example, info@yourdomain.com).

These requirements are necessary to ensure proper email delivery and avoid spam filtering issues.

Locate the Contact Form ID

1. Go to Pages from your website dashboard.
2. Open the Contact page and click Edit Page.
3. In the page editor, locate the contact form shortcode.
4. Note the form ID shown in the shortcode (for example: 818).

You will use this ID to access the correct form in the dashboard.

Access the Contact Form Settings

1. From the dashboard, navigate to Contact > Contact Forms.
2. Locate the form that matches the ID you identified earlier.
3. Hover over the form and click Edit.
4. You will see several configuration tabs:
   - Form
   - Mail
   - Messages
   - Additional Settings

Configure Email Delivery (Mail Tab)

The Mail tab is the most important section for ensuring that form submissions are delivered correctly.

1. Open the Mail tab.
2. In the 'To' field, enter your company email address (must match the website domain).
3. In the 'From' field, enter the same company email address.
4. Click Save at the bottom of the page.

Once saved, the form is configured to send inquiries to your email address.

Edit Form Fields (Form Tab)

1. Open the Form tab.
2. Review the existing form fields and labels.
3. You may update the wording by replacing the text directly.

Customize User Messages (Messages Tab)

1. Open the Messages tab.
2. Edit the system messages displayed to users (for example, success messages or validation errors).
3. Click Save after making your changes.

All changes are saved automatically to the form and will be reflected on the Contact page.

Submit a test inquiry through the Contact page to confirm that emails are being delivered correctly.